Derbyshire Victim Services

FOR VICTIM HELP AND SUPPORT CONTACT 0800 612 6505
TEXT ‘DVS’ TO 82228

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DVS Services

The Police and Crime Commissioner for Derbyshire funds a range of support services for victims of crime who reside in the county. These services include support for general victims, young people, domestic abuse victims, and sexual assault victims. In addition to these services, there is also dedicated support for victims of Child Sexual Exploitation (CSE) and a restorative justice support service. 

There is a brief description of each of the services along with the direct contact phone number below along with each providers’ website where possible – which will contain more detailed information about what help can be provided.

General Victim and Youth Services

For support please call: 0800 612 6505
Email: support@dvssupport.org

Derbyshire Victim Services provides general victim services to those affected by crime in the Derbyshire area. Derbyshire Victim Services is run by the independent charity Remedi. Remedi has a local team of dedicated workers in the county that are supported by volunteers. They are here to help anyone who has been a victim of crime. It doesn’t matter whether or not it has been reported to the police irrespective of when the crime occurred. If you have been affected in any way then these services are here for you. Remedi works closely with a wide range of local service providers across the county and can help you access these services.

Remedi also provides a targeted support service for young people who have been a victim of crime. Young people aged up to 18 will be able to access specialist support through the gotyourback website or the main contact number found above.

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Complaints:

In order to give the best possible service, we need to know if something has gone wrong so it can be put right and avoid future reoccurrence. If you would like to make a complaint about our service, there are a number of ways you can do this via email: rj@remediuk.org, by telephone: 0114 253 6669 or by post to: Remedi, The Circle, 33 Rockingham Lane, Sheffield S1 4FW. Please address your concerns to the Director or Chair of the Management Committee.

Restorative Justice Services

Remedi provides victim-initiated restorative justice services to those affected by crime in the Derbyshire area. Specially trained officers deliver restorative justice across a range of offence types, both before and after court. Victims of crime are offered the opportunity to meet with the person responsible for committing the offence against them. Involvement in restorative justice can also involve indirect exchanges of communication, where a trained officer will communicate between victim and perpetrator without them physically meeting. Engagement in Restorative Justice is completely voluntary and participant-led. 

0300 122 7553
rj@remediuk.org
www.remediuk.org

Children at Risk of Exploitation Services

Catch22 protect and support children and young people who are at risk of, or experiencing, exploitation in Derby and across Derbyshire. They deliver bespoke support and interventions to children and young people to build resilience and aspiration, empowering them to take control of their lives and supporting them to stay safe.

07714614536
DerbyshireCARES@catch-22.org.uk
www.catch-22.org.uk 

Domestic Abuse Services – Derby City area

Refuge provide services to people experiencing domestic abuse in Derby city. The service provides free confidential, non-judgemental and independent support and advice for both men and women living in Derby City. Referrals to this service can be made by yourself, friends or family and professionals as long as they have your consent. Refuge also offers refuge, outreach and resettlement support to women and children who have experienced domestic abuse, stalking, honour-based violence, trafficking, forced marriage and Female Genital Mutilation (FGM).

0800 085 3481
helpline@refuge.org.uk
https://www.refuge.org.uk

Domestic Abuse Services – Derbyshire County Council area

Derbyshire Domestic Abuse services provide services to people experiencing domestic abuse in the county council area of Derbyshire. This organisation provides a personalised support service which can help with safety plans, the court process, refuges, counselling, and assigning Independent Domestic Violence Advisors (IDVAs) wherever appropriate. Derbyshire Domestic Abuse services can also provide information on local advice centres and helplines.

0800 0198 668
Deaf and hearing impaired callers: 07534617252
www.derbyshiredomesticabusehelpline.co.uk

Rape and Sexual Violence Services

SV2 provide services to victims of any type of sexual violence who reside in Derbyshire, all genders.  SV2 offers a wide range of support including Counselling, a 24/7 advice line, emotional support, and an Independent Sexual Violence Advocacy service (ISVA) for Adult survivors, children and families. The service can also provide support at forensic medical examinations for those aged 16 years and above.

SV2 has been supporting victims of sexual violence in Derbyshire since 1978 and was previously called Derbyshire Rape Crisis.

The organisation can provide emotional, practical and independent advice to anyone that has been affected by sexual violence either recently or non-recent. They can support you if are not going to report if you have reported the incident to the police or are thinking about reporting and will support you through the criminal justice process.

They offer a non-judgemental service, whatever your circumstances, and have strict confidentiality policies in place. SV2 have a dedicated team of Derbyshire Victim Services Support Workers who can support you on the telephone or in person. 

Referrals into the service can be made by yourself, your friends, family or professionals with your consent. SV2 do not work with perpetrators of sexual violence.

01773 746 115
help@sv2.org.uk
www.sv2.org.uk

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