This accessibility statement applies to the Derbyshire Victim Services website.
This website is run by the Office of the Police and Crime Commissioner for Derbyshire. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible at this time however we are working to remedy some of these issues:
- most older PDF documents are not fully accessible to screen reader software; however, we are not aware of any PDFs on this site.
- you cannot modify the line height or spacing of text.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:
call: 0300 122 6000
fax: 0300 122 7797
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: PCCoffice@Derbyshire.pnn.police.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
If you contact us before a visit we can arrange for reasonable adjustments under the Equality Act 2010.
To note, the CORE website is owned and managed by the Office of the Police and Crime Commissioner (OPCC) for Derbyshire. Different contact methods can be accessed on the Derbyshire OPCC page.
Technical information about this website’s accessibility
The Office of the Police and Crime Commissioner for Derbyshire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Service provider logos do not contain Alt Text populated against them. This doesn’t meet success criterion 1.1.1 Non-Text Content. The impact is very low as information about the provider is included in the body of the text. We do not aim to fix these within the scope of the Accessibility renovation. When we publish new content we’ll make sure our use of images meets accessibility standards.
No website elements have been identified within the Accessibility Audit that is deemed a Disproportionate Burden.
Content that’s not within the scope of the accessibility regulations
No website elements have been identified that are not within the scope of the accessibility regulation.
Even though video captions are exempt from meeting the accessibility regulations we do endeavour to add captions to live video streams when appropriate.
What we’re doing to improve accessibility
We review the site periodically to remedy any issues highlighted.
Preparation of this accessibility statement
This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.
This website was last tested on 13 January 2023. The test was carried out independently by a third-party organisation (77 Rockets Limited).
Website access and availability
Every effort is made to keep this website running smoothly. However, the Police and Crime Commissioner takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Through this website, you are able to link to other websites which are not under the control of the Police and Crime Commissioner. We have no control over the nature, content and availability of those sites.